CAF Improvement identification, prioritisation and implementation
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Описание

This new study is broadening the scope to organisations of the whole public sector and describing in detail the different good practices that were installed in 20 organisations from 13 different countries. The self-assessment of public sector organisations, using the TQM mirror of the CAF, indicates strengths of the organisations in the field of 28 sub-criteria as well as areas of improvement.

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