Digital assistants are not something mystical or complicated to understand. They are tools with very specific capabilities and limitations. For their successful implementation, it is important to understand that they are assistants designed to solve specific tasks, not one-size-fits-all solutions. They require careful planning and ongoing maintenance, and their success depends on the quality of the information they have. You can read how we did this at the Institute of Public Administration in the post. It shares best practices and lessons learned.

The Mini-handbook offers concise discussion of the state of the art in management in general and public management in particular. A specific feature is the strong emphasis placed on workable practices and actual effect being given to them. The material extends to all the key areas in contemporary management which are capable of being transferred as good management practice, and which it would indeed be worthwhile to bring in.

Сборникът с добри практики в дейността на администрацията за 2023 г.съдържа 42 практики от администрациите в цялата страна в следните категории:

Fifth National Survey on the Attitudes of Civil Servants in Bulgaria's Public Administration.

The translation of this document was made by AI enabled technologies - DeepL Translator .

A collaborative study between institutions responsible with training of public administration personnel analysing challenges of digitalization due to globalization, European and international trends and involving concepts of training in public administration. It emphasizes setting precise objectives, investing in technology and human resources, and fostering international cooperation for improved public services and sustainable development.

In the framework of the project "Digital Transformation in Education - Digital Competence and Learning" an IPA team conducted a research on the digital competence of state administration employees. The main objective was to identify the level of digital competence and to develop a training programme for state employees based on the research.

The administrative capacity of public administrations to deliver good governance has become a popular subject of research, evaluation, and training over the last 20 years and the Institute of Public Administration, established in 2000, has played no small part in this.

Въпроси на които следва да се отговори в презентацията:

1. От кои фактори зависи устойчивостта на модела;

2. Какви механизми за по-висока ангажираност и мотивация на членовете на екипа са възможни;

3. Как да регламентираме задължителното въвеждане на CAF и нормативно отчитане на Плана за подобрение.

Report on results of the study conducted during the Slovenian Presidency of the CEU.

Objective: Getting insight into the effects of CAF implementation on Human Resource practices of public sector organizations.

Пътят към CAF2020:

• Работна група по CAF Талин - 28/9/2017 – Решение да се разработи нова версия

• CAF събитие в София - 29/4/2018 – Събрани входни данни от 160 участници

• Работна група по CAF в София - 20/4/2018 - Консенсус за пътна карта за CAF 2020 - Адаптиран въпросник по CAF - Събрани допълнителни входни данни от национални консултанти

• Основна CAF група видео конференция - 15/6/2018 – Решение за по-нататъчно развитие на CAF 2020

• Работна група по CAF в Брюксел - 3/7/2018 – Решение за първа работна версия на CAF 2020