The First Annual Meeting of Bulgarian CAF Users, organized by the Institute of Public Administration (IPA), was held on February 27, 2020 in Hissarya town. It was attended by 80 civil servants - representatives of various Bulgarian administrations applying CAF model. They shared their practical experience and “lessons learned” about the implementation of CAF model in their institutions. CAF consultants and trainers to the National CAF Resource Center/IPA took part in the discussion on important issues of the process of CAF implementation into Bulgarian administration.