Quality Management with CAF in the Educational Sector

To stimulate and give input to discussions at the 6th CAF user event, a study on the use of CAF in the Educational Sector was commissioned. This study was carried out by the European Institute of Public Administration  (EIPA).  The research was conducted with the objective to analyse the impact of  self  assessment  with  CAF  and  the  resulting  improvement  actions  on  the  performance  of  education  and  training institutes, and lessons to be learned by all public sector organisations.