The effective management of human resources in the state administration is an important part of ensuring sustainable development of the country in political, economic, and social terms. A proactive HRM policy requires coordination and commitment at all levels, and applying of modern management standards that meet global processes. It is the basis of quality performance of the assigned tasks, achievement of the strategic and operational goals of the organizations and the provision of quality public services. Employees engaged in human resource management functions add value by developing staff competencies, improving employee motivation and engagement, shaping organizational culture, and developing more effective leadership. For these reasons, managers must monitor, analyze and manage the main processes (planning, selection, training, evaluation and development, team building, turnover, etc.) by setting specific KPIs in HR.
The use of HR KPIs is at the heart of creating and maintaining a data-driven, evidence-based decision-making approach to people management and organizational development in a sustainable and principled way. Their presence will assist managers in building an organizational culture that recognizes the value of employees working for the organization.