8th CAF Users Event
On the 12th of april the Institute of public administration is hosting the 8th CAF Users event. It will be held at Boyana residency and 150 participants from the public sector in Europe that are using CAF model as a quality management tool are expected to take part in the meeting.
The event is part of the calendar of the Bulgarian presidency of the council of EU.
For more information:
Head of the National CAF resource center, Bulgaria
Mob. 00359 888 978 044
Plenary session 1
Plenary session 2
Session 1 – Results Orientation
Session 2 - Citizen/Customer Focus
Session 3: Leadership and constancy of purpose
Session 4: Management of Processes and facts
Session 5: Staff development and involvement
Session 6: Continuous innovation and improvement
Session 7: CAF 2020. Learning lab on the content of the guidelines/process CAF implementation.
Session 8: Partnerships development
Session 9: Social responsibility
Session 10: Digitalization
Session 11: CAF 2020. Learning lab on PEF